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Our News2022-01-11T17:27:34+10:00
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Lean implementation

Lean implementation is the process of putting lean principles into action in order to achieve organisational goals. Many organisations struggle with how to put lean principles into action, but luckily, there are many resources available to help. The first step in implementing lean is to create a plan. This plan should include the goals of the organisation, the steps required to achieve.

Without a clear goal in mind, it will be difficult to measure your success or determine if you are making progress.

  • What you want to achieve?
  • What are your goals and objectives?
  • What are the specific improvements you hope to see in your business?

Step 1: Specify what Value

Define value from the perspective of your customer. Express value in terms of a specific product, which meets the customer’s needs at a specific price and at a specific time. you want to achieve

Step 2:  Understand the Value Stream

The second step is to understand the value stream. This means understanding how the work flows through your organisation and how the various steps create value for the customer. You need to identify all of the steps in the process, as well as the time and resources required for each step. The key here is to look to eliminate waste. This means looking for ways to reduce the time and resources required for each step in the process, while still meeting the needs of the customer.

Step 3: Create Flow

The third step is to create flow in the process. Eliminate functional barriers like departmental silos and develop a product-focussed organisation that dramatically improves lead-time.

Step 4: Pull

Let the customer pull products as needed, eliminating the need for a sales forecast.

Step 5: Perfection

The fifth step is to standardise and sustain the improvements you have made. This means making sure that the changes you have made are standardised and followed throughout the organisation. It also means continuing to look for ways to improve the process and eliminating waste. There is no end to the process of reducing effort, time, space, cost, and mistakes. Return to the first step and begin the next lean transformation, offering a product which is ever more nearly what the customer wants.

By |February 25th, 2022|Categories: Business Transformation & Continuous Improvement|Tags: , |0 Comments

Get ahead of the competition with Hoshin Kanri strategy

Hoshin’ & ‘Kanri’ are Japanese words that can be literally translated as ‘Compass’ & ‘Management’.

Developed by Yoji Akao, the Hoshin Kanri (also known as Direction Management) is a model designed to ensure strategic goals are embedded throughout operational processes, at every level within an organisation. The model creates a process of an effective flow of information such that goals and key performance indicators (KPIs) are communicated from top down and results are reverted from bottom up.

As opposed to other models, e.g. the Balanced Scorecard (BSC), Hoshin Kanri is not limited to any specific type of management system or measurement framework; it can be adapted to existing strategies and plans that an organization may already have in place. It also allows organizations to

The most important element in the Hoshin Kanri is that it guides employees across an organization to think and work strategically. This requires managers to have a clear understanding of both long-term and short-term goals and then to communicate them effectively down the chain of command. According to the model, managers should be able to clearly define:

As well as having a clear understanding and easy access to this information, other important elements include:

Hoshin Kanri may best be applied by small organizations that need a simple yet effective strategy for driving their direction or mid-sized organizations that need to enhance their current strategy.

Call us today to see how we can help you implement this effective strategy.

1300 920 543

By |February 18th, 2022|Categories: Our News|Tags: |0 Comments

14 year-old boy digitally transforms a child day-care facility

Meet Kazuki

We have been using the Microsoft Power Platform for many years now and Microsoft’s vision for a low code application builder has been inspiring. Today we are working with many organisations coaching them on how the platform and be an enabler to process improvement and efficiency. This story of Kazuki, a 14 year-old boy who digitally transformed a child day-care facility is inspiring. Well worth a read below:

Headshot of article author Taiki Yoshida

Meet Kazuki

Kazuki is a 14 year old boy living in city of Komaki – Japan. He has been an IT enthusiast since he was little. He was diagnosed with autism when he was young and has Dysgraphia, which is a condition where a person has difficulty writing.

“My son was diagnosed with autism spectrum when he was one years old. He had difficulty communicating with me throughout his younger years. When he started elementary school, he struggled to write at all, so doing homework was very difficult for him. He could read, but just not write. By the time he was in middle school, it was just too hard for him to go schooling at all.” Ms. Kokubo – Kazuki’s mother

Since the local schools nearby require assessments and studies to be written, Kazuki hasn’t been able to go to middle school. This led Kazuki to become interested in the digital world. By the age of 10, Kazuki first got hold of his mother’s smartphone, and eventually a laptop he borrowed from his afterschool-care center.

“He became so interested in computers that I gave him a book on self-building custom PCs and that really got him excited further. But I must admit, as a mother, I wanted him to go to school like the other kids and I once confiscated his computer for some time to focus on learning. I then realized it would be best for Kazuki to pursue his interests as much as possible and that’s where Kazuki really started to show his enthusiasm and shine.” – Ms. Kokubo – Kazuki’s mother

He has been visiting the nearby programming club every week since May 2020 ran by Mayumi Hashimoto. Mayumi introduced Power Apps as a programming lesson, and he quickly became interested in it. Initially, he would learn about Power Apps by looking at how apps were being made demonstrated by Mayumi, and eventually learnt further by self-teaching.

A photo of Kazuki building the Power Apps app at programming club

“I found out about Power Apps when Ms. Hashimoto introduced it to me at the programming club. I started playing around with it since then. It was a bit difficult to begin with as I never had made apps or touched Power Apps before, but once I got the hang of it, making apps with Power Apps was really fun and easy.”

An opportunity to transform the child daycare center

One day, Mayumi asked Kazuki whether he wanted to try out his Power Apps skills with an actual problem. Coincidently, a nearby child daycare center “Tsubomi childcare” – a daycare center for infants and toddlers age 0-3 was seeking someone who could help with their problem. The daycare center recently had started a volunteer childcare program – free of charge to mothers who wish to receive a COVID-19 vaccination but didn’t have time or was worried of side-affects while they took care of their children.

With the increasing number of parents putting children to Tsubomi childcare, the daycare was struggling to keep in control of food inventory. Every day, the daycare staff would report to the kitchens to report the required amount of food, but this was difficult challenge as kids often would leave or join through out the day, meaning that the amount of food that needs to be ordered would also change. The staff would have to ask the other partner staff to look after the kids, while they run to the kitchens to update the quantity. They could not simply tell the kitchen staff via phone call, or text as that would mean that the kitchen staff must stop what they are doing, take their gloves off, and wash their hands every time if they were to pick their phones up. It was just too tedious and unrealistic.

Kazuki digitally transforms the daycare in less than a day

He visited the daycare center to listen to what the problems were. Kazuki used Power Apps and Power Automate to make the app with SharePoint as a data source.

“It was my first time working with data. I had not touched Excel much before, and this was all new for me.”

He made sure to keep the screens and controls as simple as possible so that it was intuitive enough to use the app. The staff just needs to enter the name of the person having the food, whether it is for lunch or dinner, and whether it is for adults or kids.

A photo of Mayumi Hashimoto from the programing club on the left, Kazuki in the middle making the app, and the owner of the day care center Ms. Miwa on the right

“I went to the daycare center, and asked how the staff would like to enter the app. I listened to the requirements, and it was easy enough that I could make the app in less than 90 mins”.

The app would automatically calculate the total number of foods required for today, and tomorrow.



Kazuki’s mother was once worried that he would stay at home all day, but now he has been very sociable and enthusiastic. He presents at local Power Platform communities and help other kids who are interested in computers. He plans to “pay it forward” from his experiences by now becoming a teacher himself on Power Apps and Power Automate at Mayumi’s programming club.

He was recently accepted into an all-day programming school and will pursue his dreams starting next year in April.

“When I grow-up, I definitely want to take my career in IT. I may have difficulty in writing, but through Power Apps and computers, I want to do something like this and help when I am an adult.” – Kazuki Kokubo

By |February 8th, 2022|Categories: Solving Business Problems|Tags: |0 Comments

Our New Innovation Manager

Hardik Bhatt
Hardik BhattInnovation Project Manager

Hardik Bhatt – Our new Innovation Project Manager

We are pleased to announce that we have welcomed a new team member, Hardik Bhatt. Hardik will be working with us to help support our clients on their data and innovation journeys.

Hardik has worked as an analyst with IQVIA, who Power Healthcare with Connected Intelligence and brings his expertise in technology-driven innovations to our us and we’re happy he’s joining us on this journey.

Connect on Linkedin ⟶

By |January 21st, 2022|Categories: Our News|Tags: |0 Comments

5 Collaboration Outcomes From a Successful Portfolio Management System Implementation

Chris

Chris Allford

Director, Operations and Continuous Improvement

A successful portfolio management program requires a collaborative effort from all stakeholders. In today’s fast-paced business environment, it is more important than ever to understand the importance of collaboration and how it can contribute to your organisation’s success.

We recently configured Microsoft Project Online for a client to enable them to both “see”, and collaborate on their portfolio outcomes. This work included the delivery of business intelligence dashboards to give visibility to the organisation of the portfolio of projects.

MS Project Online Dashboard

The ability to see and collaborate on the portfolio outcomes is important for two reasons:

First, it enables better decision making. The organisation can quickly see which projects are in scope and which ones need to be brought back into alignment with business objectives.

Second, it builds consensus within the organisation around what the priorities are. This is important because it can help to avoid the dreaded “silo mentality” where different parts of the organisation are pursuing their own agenda rather than working towards a common goal.

In order for Microsoft Project Online to be configured, we had to understand how data from multiple forms and systems could be brought together and analysed in a meaningful way. We also needed to consider what information would best support project managers on a day-to-day basis.

The client is extremely happy with the outcome and we thought it would be worth sharing a case study of how important collaboration can be in portfolio management. The benefits that were realised as a result of this project are:

     1. Improved Visibility – When everyone has visibility of the project, they can understand what is happening and make better decisions. This improved visibility also helps to avoid surprises. More effective decision making – by having a centralised location.

     2. Alignment with Business Objectives – The business intelligence dashboards give a quick snapshot of how the portfolio is performing against business objectives. This enables the organisation to course correct quickly if projects are veering off track.

     3. Improved Communication – By having a central location where everyone can see what is happening, it reduces the need for emails and telephone calls which improves efficiency.

     4. Improved Problem Solving – The collaboration nurtures portfolio problem solving, improves the quality of ideas and removed barriers to problem solving by breaking down organisation silos.

     5. Improves the Morale – Collaboration allows members of the portfolio team to be involved in decisions that effect their work. This improves morale and productivity within teams since they feel valued and are more motivated.

Collaboration is no longer limited to the office, as people can now connect on any device from anywhere in the world. This technology allows for better communication across various departments and locations, fostering more effective collaboration overall.

If you would like to find out more about how we can help with your portfolio management and business intelligence requirements, please contact us on 1300 920 543.

By |January 13th, 2022|Categories: Portfolio & Project Management|Tags: , |0 Comments

Business Transformation Specialist Services – 2021 Reflection

Suzanne Thompson
Suzanne ThompsonBusiness Improvement Leader
As a highly accomplished Business Improvement Specialist & Strategic HR Consultant, I provide senior leaders and business owners with the tools and framework to successfully manage the complex and difficult challenges facing most organisations.

Whether it be finding solutions to scaling your organisation, maximising commercial outcomes or steering your team in a new direction, I can help you navigate this adventure.

Christmas brings with it a time for reflection. Looking back over 2021 we can see that our transformation work has taken us on a journey across a diverse range of industries and business of all sizes. Last year our industry landscape included:

  • Agriculture and Forestry

  • Manufacturing

  • Electricity

  • Water

  • Retail Trade

  • Professional Services

  • State Government

  • Not for Profit

  • Healthcare and Social Assistance.

All organisations have had a common theme….a drive for improvement.

Whether it be a lean or digital transfomation. we have had the opportunity to challenge these organisations to think differently and change the way they do business. Change is difficult, but we know that when an organisation has the right people in the room, it quickly becomes clear what matters most.

The common denominator across all of the organisations we have worked with throughout 2021 is that they are all looking to improve their customer experience. They have each recognised the need for change and have put in place plans to achieve this. The transformation journey has not been easy for any of them, but it has been worth it.

The results have been impressive with increased revenue, reduced costs and improved customer satisfaction. We are proud to have been a part of their transformation journey and we look forward to seeing more success in 2022.

By |January 11th, 2022|Categories: Business Transformation & Continuous Improvement, Our News|Tags: |0 Comments
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